Brenwy support
Start with the supported password or authenticator recovery options. Support cannot promise to bypass account protection or recover encrypted content.
Describe the product, what happened, the approximate time and any non-secret error message. Do not include passwords, card details, tokens or private keys.
Email support@team.brenwy.com →Your email app opens with a subject. If it does not open, copy the address into your email service.
Use password recovery for a forgotten password. For MFA, try an unused recovery code through sign-in. A password reset does not remove a second-factor requirement.
Start password recovery →Authenticator and recovery-code help →
Contact account recovery →Support may need proportionate verification. Never email a recovery code or authenticator setup key.
Report a suspected vulnerability or account compromise using the dedicated security subject. Include a safe description and minimal reproduction details. Do not test on other people’s accounts or send private data.
Report a security issue →If something has stopped working, check for a known incident. An unknown status means current availability cannot be confirmed.
Open service status →